Home Nursing Care

You will receive trained licensed nurses to help with your loved ones’ nursing procedures.  Whether it be simple nursing procedures such as tube care and suctioning to more complex nursing procedures like stoma and wound care or intravenous therapy, these can be done safely and in the comfort of your home.

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Meet professional care you can trust

To us, it's personal

We trace our success as a company to the simple and enduring philosophy that ageing is a gift. The wealth of knowledge and experience that comes with age is a gift to the individual & the family. We work to provide an environment that supports the whole person—mind and heart, as well as body.

What People Say

Testimonials

Finally a company that really cares for our ageing family members and helps them to continue to live at home.

Their genuinely caring staff give me peace of mind knowing mum and dad are well looked after.

 

Mike

The Home Instead team provided the very best of care, not just the physical side, but huge amounts of emotional and social support.

The Home Instead caregiver was like having a close relative visiting.

Paul

I recently had heart bypass surgery, involving repairs to my heart arteries using veins from my arm and leg.

After discharge from hospital I was feeling weak and scared but wanted to recover fast and be as active as possible.

Judy from Home Instead helped me a lot. She kept me company and helped with everyday living tasks. Her companionship helped reduce any mental stress. She also accompanied me for my appointments at the National Heart Centre, which took a burden off me and my family. Thank you Judy and Home Instead for the personalised service!

Michelle

Michelle

I cannot thank you enough for your understanding and support through some difficult times. I would highly recommend your company to anyone. Your company has made our life easier.

Katie

The team of professional caretakers have helped us to improve many aspects of our life, social life included. The personal assistant works hard and knows what they are doing. Thank you.

Jay

Why choose us?

Compassionate. Dependable. A special bond. From the heart.

Whatever the condition may be, we see each care journey to be distinctively personal and different.
Each day is special for us to enhance the lives of our seniors and their families.

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Our CAREGivers are employed by us and are not freelancers. We conduct stringent interviews to select CAREGivers who are compassionate, dependable and passionate about your care. They have undergone pre-employment and reference checks and are fully insured.  Each member of our team undergoes a rigorous global training program.  We invest in continuous training to keep their skills relevant.   They are also trained on and adhere to all required infection control protocols at all times.

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No matter what services you receive from us, we tailor to suit your personal needs and preferences. You only pay for what you need with no hidden costs. We will listen to you and have the flexibility to adapt to your needs as they change.  We offer a wide range of services to our clients, anything from a minimum of two hours to 24- hour care. Whatever the case, choice, flexibility and control – that is our commitment to you.

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You will be personally matched for compatibility with a qualified CAREGiver or a team based on not only your care needs, but also your interests, personality, and communication.  Once matched, expect the same reliable, professional CAREGiver each time. We firmly believe that the best care and support, is personal and relationship-based as opposed to task-based.

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We’re available 24 hours a day, 7 days a week to respond to your care concerns.  We maintain ongoing regular communication by phone and email to keep in touch.  We also conduct regular quality assurance visits to ensure we are meeting your changing needs and your family is receiving the standard of care we pride ourselves on. If your care needs increase or become more complex, your Home Instead Care Manager serves as a single point of contact, working with you to identify, coordinate, implement, manage and monitor all of your current and future care needs.

quality

We adopt systems, processes and procedures that ensure that we provide the best in-home care and support to meet our clients’ needs. We keep a journal of daily activities that allows for transparent communication and consistency of care. Our quality assurance processes facilitate open, honest communication and feedback between seniors, families and our office.

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You are in the hands of a globally trusted and locally owned and operated company that provides exceptional care.  We adopt the best practices from our global network and equip our CAREGivers with the relevant knowledge and tools to provide the services safely and effectively.

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We deliver care, support and a helping hand that’s relationship-based and not “task-based” to seniors in the comfort of their homes. Relationship-based home care is designed to deliver impact, not just inputs. It is organised around the needs of the care recipient and his or her family, rather than around the completion of a predefined set of tasks. Relationship-based home care is innovative in that it aims to keep care recipients healthy, active and independent. Research shows that meeting the emotional needs of individuals is just as important their physical state. Relationship-based care supports continuity of care, which is critical to supporting emotional health, particularly for those living with dementia.

Schedule a Consultation

Thank you for your interest in Home Instead Services. For immediate assistance please contact us.