Care that is professional, reliable and relationship-based. Your CAREGiver can make the difference.
Each member of our CAREGiver team is qualified to deliver premier care to you, to best suit your needs as well as lifestyle.
Because we firmly believe that the best care and support is personal and relationships-based as opposed to task-based, we personally hand-picked our CAREGivers that can make that difference.
Would you like to join our team?
The heart of our business
Passionate dedication. Extraordinary service. Authentic Care. At Home Instead, our goal is to enhance your life, your health and your happiness so you can continue living independently at home with confidence.
Each of our CAREGivers are professional qualified. They have undergone pre-employment checks, screening, structured interviews, comprehensive reference and background checks so you have utmost peace of mind.
All our CAREGivers are covered under our relevant insurance policies. From workers’ compensation, public liability, and professional indemnity – it’s a non-negotiable investment for us, as it is peace of mind for you.
We continuously invest in the personal and professional development of our CAREGiver family. This begins from commencement with us, where our CAREGivers undertake our comprehensive global in-house training that prepares them to support seniors with a variety of needs. The training empowers them to deliver high-quality care services for each of our care recipients.
Consistent & Compatible
We understand the care and the bond formed between you and the CAREGiver is personal. Therefore, you can expect the same, familiar, friendly face(s) whenever you start your care and support journey with us at Home Instead. You will be personally assigned to a CAREGiver (or a team of carers), who will be with you every step of the way.
Personal assessment, quality assured
Before your in-home service commences, our team will carry out a consultation to understand your needs to ensure you feel comfortable. From there, we will complete periodic quality assurance home visits, to ensure you and your family are 100% satisfied with the service at all times.